Listing is for a Friedrich Twintemp 17800 BTU A/C w/Heat 230/208V Through Wall or Window model: EM18L34-C. This air conditioner comes new in open box. It has never been installed or used and is in new condition. The box was splashed by some water so there are some water stains on the box but the actual air conditioner was undamaged by any water. This will come exactly as shown and includes foam insulation strip and mounting screws. There is no window mounting hardware included, there never was. The window mounting hardware is an optional accessory kit (model: WIKM) that is sold separately (i don not have one for sale). The manual is missing but is available and can be downloaded for free online.